Return to course: The Cost of Silence: Why We Avoid Conflict
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The Cost of Silence: Why We Avoid Conflict
The Cost of Silence: Why We Avoid Conflict
Introduction to Conflict Avoidance
The Psychology Behind Conflict Avoidance
Cultural Barriers to Honest Conflict
The Hidden Cost of Aggressive Targets
The Cost of Conflict Avoidance
Case Study 1: NASA's Challenger Disaster
Case Study 2: Wells Fargo Fake Accounts Scandal
Case Study 3: Volkswagen's Emissions Scandal
Knowledge Test | The Cost of Silence: Why We Avoid Conflict
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Knowledge Test | The Cost of Silence: Why We Avoid Conflict
What cultural norm can discourage honest conflict?
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Embracing innovation
Keeping the peace
Continuous feedback
What is a consequence of overcommitment to aggressive targets?
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Increased creativity
Improved morale
Hidden problems
Which psychological factor often contributes to conflict avoidance?
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Cognitive dissonance
Radical candor
Time management