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Course Overview
The Cost of Silence: Why We Avoid Conflict
The Cost of Silence: Why We Avoid Conflict
Introduction to Conflict Avoidance
The Psychology Behind Conflict Avoidance
Cultural Barriers to Honest Conflict
The Hidden Cost of Aggressive Targets
The Cost of Conflict Avoidance
Case Study 1: NASA's Challenger Disaster
Case Study 2: Wells Fargo Fake Accounts Scandal
Case Study 3: Volkswagen's Emissions Scandal
Knowledge Test | The Cost of Silence: Why We Avoid Conflict
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