This course dives into the “why” behind conflict avoidance. You’ll explore the psychological barriers, cultural norms, and organizational pressures that keep people silent when they should be speaking up. Through interactive reflections, you’ll uncover the personal and professional costs of staying quiet and how to recognize the moment when silence becomes too expensive.
Learning Outcomes:
- Identify the psychological reasons why people avoid conflict.
- Examine how organizational culture can foster a “keep the peace” mindset.
- Understand the impact of overcommitment to aggressive targets on transparency and honesty.
- Recognize the personal and organizational costs of conflict avoidance.
- Reflect on your own conflict-avoidance tendencies and explore ways to address them.
Course Curriculum
The Cost of Silence: Why We Avoid Conflict