Welcome to ‘The Cost of Silence – Why We Avoid Conflict.’ In this course, we’ll explore why silence can feel safer than speaking up and how that silence can cost us dearly. Whether you’re a leader or a team member, understanding the barriers to honest conflict is the first step toward creating a culture of transparency and trust.

In this course, we’ll break down why people avoid conflict, how workplace culture can encourage silence, and what that silence costs both individuals and organizations. Most importantly, you’ll reflect on your own experiences and develop strategies to foster open, honest dialogue.

By the end of this course, you will:

• Identify the psychological reasons why people avoid conflict.
• Examine how organizational culture fosters a “keep the peace” mindset.
• Understand the impact of overcommitment to aggressive targets on honesty.
• Recognize the costs of conflict avoidance.
• Reflect on your own conflict-avoidance tendencies and ways to address them.